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Network Administrator and IT Support Technician

Full-Time|Rochester Hills, MI|

The Opportunity

Dataspeed Inc. is looking for someone to fill the roles of Network Administrator and IT Support Technician. Applicants must possess a degree in Information Technology, Technical Support or relevant experience. The ideal candidate has experience working in an IT role within a technical industry.

Responsibilities:

  • Develop, manage, and update Intranet page for Dataspeed Inc.
  • Synchronize email and calendar system.
  • Develop integration between project management and shipping and receiving.
  • Provide training to internal employees on specific IT related software.
  • Provide web support on WordPress platform.
  • Provide tech support and computer updates.
  • Assist with troubleshooting computer or phone related issues.
  • Perform physical backups to an external hard drive once a month.
  • Manage changes to network storage permissions.
  • Manage software licenses and installations for the following programs: Microsoft Office, Solidworks, Orcad, and Quickbooks.
  • Assist with set up for new employees: Purchasing and installing programs on new laptop or desktops and setting up email accounts, time tracker, network storage, and VOIP phone.
  • Install updates and maintain pfSense router, and VOIP phone server, along with file storage, time tracker, and MediaWiki for product documentation.
  • Define and create new network services as the company grows

Requirements:

  • Bachelor’s Degree in Information Technology or relevant experience
  • 3-5 years of IT support experience
  • Knowledge and experience of Windows and Linux operating systems
  • Strong technical and analytical skills
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